Meteorites clusters related tickets in real time — surfacing system-wide incidents before they escalate. AI triage, smart replies, and shower detection in one inbox.
When 3+ related tickets arrive within 6 hours, Meteorites automatically clusters them into a Shower alert — so you see the system-wide incident, not 47 individual tickets.
Every ticket is instantly classified by type and urgency, then routed to the right agent.
Email, portal, and in-app requests — one threaded inbox. Full conversation history, no duplicates.
Set first-response and resolution SLA targets per workspace. Tickets turn amber when approaching, red when breached.
Connect your docs, FAQs, and SOPs. AI drafts replies grounded in your actual content — not hallucinated answers.
Customer submits via email or portal. Ingested instantly, threaded by Message-ID, SLA timer starts.
AI classifies type and urgency, searches the knowledge base, drafts a reply grounded in your docs.
If 3+ related tickets arrive within 6 hours, a Shower alert fires. One incident view, not 47 separate tickets.
Agent reviews the AI draft, edits if needed, sends. SLA closed. Ticket archived.
Self-reported metrics from 47 beta teams across the first 30 days.
For solo founders & small teams
For growing support teams
For large teams & compliance needs
Any inbound message — email, portal submission, or in-app widget. Replies in a thread don't count as new tickets.
Yes, anytime. Upgrades take effect immediately, downgrades at the end of your billing period.
Yes. Every incoming ticket gets an AI-drafted reply within ~1 second, based on your knowledge base. You review and send.
When 3 or more related tickets arrive within a 6-hour window, Meteorites automatically clusters them into a Shower — a single incident view showing all contributing reports, volume trend, and first-report time.
Set up in 5 minutes. First Shower alert could surface a bug your team would spend hours finding manually.
Start Free — No Card RequiredCancel anytime · 47 teams already tracking their meteorites